Terms Of Purchase

Terms of Purchase

Last Updated: July 25, 2025

These Terms of Purchase apply to all products and services purchased through https://copurelyx.com/. This website is operated for Copurelyx by Capa Holdings Limited.

By accessing our website, placing an order, or purchasing from Copurelyx, you agree to be bound by these Terms of Purchase, together with our Privacy Notice, Return & Refund Policy, Shipping Policy, and any other policies posted on our website.

General Terms

By purchasing from Copurelyx, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and are permitted to use our website and services under applicable laws.

You agree to use our website and purchase our cleaning products only for lawful purposes. You are responsible for making sure that any product ordered from Copurelyx can be legally purchased, imported, received, and used in your country, state, or region.

Privacy

Any personal information collected through our website, email, phone, checkout process, or other communication channels will be handled according to our Privacy Notice.

Copurelyx may update its Privacy Notice from time to time. Continued use of our website after any updates are posted means you accept the revised policy.

Order Acceptance & Processing

Copurelyx reserves the right to refuse, cancel, or decline to process any order at our discretion.

This may occur for reasons including, but not limited to:

The product is out of stock
Product information or pricing was listed incorrectly
Fraudulent or suspicious activity is detected
Payment or verification details are incomplete
Shipping information is inaccurate or incomplete
Other circumstances require order cancellation

If your order is canceled or cannot be processed, you will either not be charged or your payment will be refunded to the original payment method.

We also reserve the right to correct errors, update product details, revise prices, change promotions, adjust descriptions, or modify product information at any time, including after an order has been placed, unless prohibited by applicable law.

Product Information

Copurelyx aims to present product descriptions, images, prices, specifications, and availability as accurately as possible.

However, we do not guarantee that all website content will always be complete, current, error-free, or perfectly accurate.

Product color, size, packaging, and appearance may vary slightly due to lighting, screen settings, product batches, or supplier updates.

If a product you receive is materially different from its description, any available solution will be handled according to our Return & Refund Policy.

Quick View & Add-to-Cart Features

Our website may offer quick-view, quick-add, or similar shopping features for convenience.

These features may show limited product information only. Before completing your purchase, please review the full product page for product details, features, specifications, pricing, shipping information, and applicable notices.

Pricing

Copurelyx makes reasonable efforts to display accurate prices and promotional information.

However, pricing errors, discount errors, or incorrect promotional details may occur. If a product is listed at an incorrect price, we reserve the right to cancel or refuse the order.

If payment has already been completed, we will notify you and issue a refund where applicable.

We may update product prices, discounts, offers, or promotional campaigns at any time without prior notice.

Product Availability

Product availability shown on our website is not a guarantee of immediate shipment.

An item may appear available when you place an order, but inventory may change before the order is processed. If an item becomes unavailable, we may cancel that item or the order and notify you by email.

Estimated delivery times may vary due to inventory status, order volume, shipping carrier delays, customs processing, weather conditions, destination address, or other factors beyond our control.

Product Use & Customer Responsibility

Copurelyx sells cleaning products intended for household, kitchen, bathroom, car, and general surface cleaning use.

Before using any cleaning product, please read the product description, instructions, and safety information carefully. Customers are responsible for using products properly and safely.

We recommend testing cleaning products on a small hidden area before full use, especially on delicate, coated, painted, polished, leather, fabric, or specialty surfaces.

Copurelyx is not responsible for damage caused by misuse, improper application, failure to follow instructions, use on unsuitable surfaces, or use in a way not intended for the product.

Additional Product Disclaimers

Products purchased from Copurelyx may:

Not include manufacturer warranties
Not include additional service plans or local after-sales support
Not include manuals, labels, or warnings in your local language
Differ from local packaging, labeling, or product standards
Require the customer to confirm surface compatibility before use
Have packaging or appearance differences due to supplier updates or production batches

It is your responsibility to review the product carefully before purchasing and to confirm that it is suitable, compatible, and legal for use in your location.

Taxes, Customs & Import Duties

Your order may be subject to taxes, customs duties, import fees, VAT, or other charges required by your country or region.

Unless clearly stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping fee.

Copurelyx is not responsible for delays, returns, or additional costs caused by customs processing or unpaid import charges.

Payment

All payments must be completed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders will not be processed until payment has been successfully completed and verified.

Limitation of Liability

To the fullest extent permitted by law, Copurelyx and Capa Holdings Limited will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability for any claim related to an order will not exceed the amount paid for the product involved in that claim.

Changes to These Terms

We may revise these Terms of Purchase from time to time to reflect changes in our business, website operations, legal requirements, or customer service practices.

Any updates will be posted on this page. Your continued use of https://copurelyx.com/ after changes are posted means you accept the updated Terms of Purchase.

Contact Us

If you have any questions about your order or these Terms of Purchase, please contact us:

Store Name: Copurelyx  
Business Category: Cleaning Products  
Website: https://copurelyx.com/  
Email: support@mailroute.com  
Phone: +1(659) 220-5359  

Company Name: Capa Holdings Limited  
Business Address: FLAT G-133, 16/F, PHASE 2, SUPERLUCK INDUSTRIAL CENTRE, 57 SHA TSUI ROAD, TSUEN WAN HK