Privacy Notice
Privacy Notice
Last Updated: July 25, 2025
Thank you for visiting Copurelyx. This website is operated by Capa Holdings Limited for the Copurelyx store. We respect your privacy and are committed to handling your personal information responsibly while providing a secure and convenient shopping experience for cleaning products.
By accessing our website, using our services, or placing an order with Copurelyx, you acknowledge that your information may be collected, used, stored, and shared as described in this Privacy Notice.
Information We Collect
We may collect personal information when you:
Visit or browse our website
Create an order or complete a purchase
Sign up for emails, promotions, or store updates
Contact our customer support team
Submit product reviews, surveys, feedback, or participate in promotional activities
The information we collect may include your name, email address, phone number, billing address, shipping address, payment-related information, order history, and any other details you choose to provide to us.
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device type, operating system, pages viewed, links clicked, time spent on our website, cookies, log files, pixel tags, and similar tracking data.
How We Use Your Information
Copurelyx may use your personal information to:
Process, confirm, ship, and track your orders
Provide customer service and respond to your inquiries
Handle returns, refunds, disputes, or order-related issues
Improve our website, cleaning products, services, and customer experience
Send order confirmations, shipping updates, service messages, and promotional communications
Personalize website content, product recommendations, and advertising
Detect, prevent, and reduce fraud, unauthorized transactions, and security risks
Maintain business records and comply with legal or regulatory requirements
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functions, improve performance, remember your preferences, analyze traffic, and provide more relevant marketing content.
Cookies may include:
Essential cookies required for basic website operation
Performance cookies that help us understand how visitors use our store
Functional cookies that remember preferences such as language, region, or currency
Advertising cookies used to deliver and measure relevant promotions
You can manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are turned off.
Sharing Your Information
We may share your information with trusted service providers only when necessary to operate our business and provide our services, including:
Payment processors
Shipping and delivery partners
Order fulfillment providers
Customer support platforms
Email and marketing service providers
Advertising and analytics partners
Technology and website service providers
Legal, regulatory, or law enforcement authorities when required by law
We may also use or share aggregated, anonymized, or non-personal information for business analysis, marketing, reporting, or service improvement.
We do not sell your personal information.
Text Marketing
If you provide your phone number during checkout or sign up for SMS updates, you may receive order notifications, delivery updates, abandoned cart reminders, or promotional text messages from Copurelyx.
You may opt out of SMS messages at any time by following the unsubscribe instructions in the message or by contacting us at support@mailroute.com.
Your Privacy Choices
Depending on your location and applicable laws, you may have the right to request access to, correction of, restriction of, or deletion of your personal information.
You may also unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.
To submit a privacy-related request, please contact us at:
support@mailroute.com
California Privacy Rights
If you are a California resident, you may have additional rights regarding how your personal information is collected, used, and shared.
You may request information about our privacy practices or ask how your personal information may be shared with third parties for marketing-related purposes.
To submit a California privacy request, please email:
support@mailroute.com
Please include “Attn: California Privacy” in the subject line so we can process your request properly.
Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we learn that a child has provided personal information to us, we will take reasonable steps to delete it from our records.
Users under the age of 18 should only use our website with appropriate parental or guardian consent.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Sensitive information submitted through our website may be protected through SSL encryption and secure payment processing systems.
However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. Copurelyx is not responsible for the privacy practices, security measures, content, or policies of external websites.
We recommend reviewing the privacy notices of any third-party websites before providing personal information.
Data Storage and International Transfers
Your personal information may be stored, processed, or transferred in the United States, Canada, Hong Kong, or other locations where our service providers or business partners operate.
By using our website or placing an order, you understand that your information may be transferred to and processed in these locations.
We keep personal information only for as long as necessary to fulfill business, legal, security, tax, operational, or customer service purposes.
Policy Updates
We may revise this Privacy Notice from time to time to reflect changes in our business practices, legal obligations, website operations, or service providers.
Any updates will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Privacy Notice.
Contact Us
For privacy questions, requests, unsubscribe assistance, or complaints, please contact us:
Store Name: Copurelyx
Business Category: Cleaning Products
Email: support@mailroute.com
Phone: +1(659) 220-5359
Company Name: Capa Holdings Limited
Business Address: FLAT G-133, 16/F, PHASE 2, SUPERLUCK INDUSTRIAL CENTRE, 57 SHA TSUI ROAD, TSUEN WAN HK